ADDFREESTATS - server down? Or service folded?
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- Re: ADDFREESTATS - server down? Or service folded?
ADDFREESTATS - server down? Or service folded?
27-10-2012 11:00 AM
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And I am unable to access their server!
Have they shut up shop and gone bust?
Bill
Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 11:09 AM
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Tracing route to www.addfreestats.com [66.118.182.112]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 33 ms 33 ms 33 ms lo0-central10.pcl-ag04.plus.net [195.166.128.185
]
3 60 ms 217 ms 54 ms link6-central10.pcl-gw02.plus.net [84.93.249.106
]
4 32 ms 32 ms 75 ms xe-1-2-0.pcl-cr02.plus.net [212.159.1.6]
5 33 ms 33 ms 32 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 32 ms 32 ms 37 ms lonap.he.net [193.203.5.128]
7 107 ms 101 ms 101 ms 10gigabitethernet7-4.core1.nyc4.he.net [72.52.92.241]
8 107 ms 115 ms 107 ms 10gigabitethernet2-3.core1.ash1.he.net [72.52.92.86]
9 118 ms 119 ms 120 ms 10gigabitethernet1-2.core1.atl1.he.net [184.105.213.110]
10 120 ms 119 ms 118 ms sago-networks.gigabitethernet2-13.core1.atl1.he.net [209.51.191.166]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * *
Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 11:13 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 11:15 AM
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What is the IP address you get
Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 11:17 AM
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traceroute to www.addfreestats.com (66.118.182.112), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 2106.255 ms 1.231 ms 0.882 ms
2 cr0.mycsg.uk.easynet.net (195.189.159.117) 42.680 ms 140.842 ms 66.530 ms
3 80.238.54.33 (80.238.54.33) 39.659 ms 38.978 ms 38.328 ms
4 te0-1-0-5.er10.thlon.ov.easynet.net (89.200.134.127) 46.763 ms 51.305 ms *
5 ae3.lon10.ip4.tinet.net (77.67.74.93) 54.560 ms 45.907 ms 49.055 ms
6 141.136.109.133 (141.136.109.133) 167.054 ms
141.136.109.129 (141.136.109.129) 147.401 ms
141.136.109.121 (141.136.109.121) 159.198 ms
7 sago-gw.ip4.tinet.net (77.67.68.150) 159.303 ms 159.354 ms 157.467 ms
8 ve41.core01a.tpa.sagonet.net (63.246.159.45) 170.372 ms 167.445 ms 188.069 ms
9 65-110-32-17.static.sagonet.net (65.110.32.17) 170.385 ms 169.310 ms 166.415 ms
10 66-118-182-112.static.sagonet.net (66.118.182.112) 169.619 ms * *
Just a thought, I'm not on my PN connection at the moment.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 11:19 AM
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Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 12:28 PM
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Server down? Or gone bust?
Bill
Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 12:33 PM
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Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 12:39 PM
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I see lots of references on this Forum to WEBSTATS - apparently a service from Plusnet?
Is this something which is the same as ADFRESTATS? Counts page views and visitors?
And if so why use ADFREESTATS?
Have been using it for about two years since leaning about it on this Forum but find the figures given on my free version somewhat suspect.
But it does at least reveal trends. And areas of particular interest. And overseas visitors
Of course, if its gone bust, I shall need to find something to replace it.
Perhaps that something else already available on Plusnet?
Bill
Re: ADDFREESTATS - server down? Or service folded?
27-10-2012 12:51 PM
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I've attached a screen shot of the Plusnet webstats of my infrequently visited site.
Clicking on a month in the app gives much more detail for that month.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: ADDFREESTATS - server down? Or service folded?
28-10-2012 10:13 AM
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It's not that I only want to access the Adfreestats web site.
I also want to be able to check my access stats for my web site here: http://www.holywellhousepublishing.co.uk/
The Addfreestats software at the foot of each page is still there when I view source.
But it does not display on screen in normal view.
So I can't click on it to view my page access figures.
Is this what you mean by a "routing problem"?
And how do I get Plusnet to fix it?
Do I have to "raise a ticket"?
And where do I find one?
And what does it cost?
Sorry, kind of getting irritated - please excuse & advise me on what I ought to do.
And are other Adfreestats users having the same problem?
Or is it just me?
Bill
Re: ADDFREESTATS - server down? Or service folded?
28-10-2012 1:28 PM
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Under Technical Support click More, then click Other at the bottom of the list. Type your message in the textbox.
Explain that there appears to be a routing problem from Plusnet to http://www.addfreestats.com (browsing to the site times out), refer to this topic and paste a tracert like those posted earlier in this thread into your ticket.
Finally submit it.
I've raised ticket #61583415 to provide a further report.
If you want to investigate using Plusnet webstats, while you are logged into the Member Centre click Website settings in the left hand menu. Then click Advanced Webstats and click the Activate button. You will have to wait until tomorrow for your initial stats to be generated.
Then visit the same location and click on one of your hosted domain names; enter your account username and password and you will be shown a monthly summary page. Scroll down, click a month name to see detailed stats for that month.
Re: ADDFREESTATS - server down? Or service folded?
29-10-2012 9:20 PM
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But have followed your advice to the letter.
And hope it leads to results.
Shall wait and see ...
At present would prefer to stick to what I know but would welcome comments from those who are familiar with both ADDFREESTATS and the PLUSNET WEB STATS.
How do they compare?
Which is best?
Bill
Re: ADDFREESTATS - server down? Or service folded?
29-10-2012 11:00 PM
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With regard to using Plusnet webstats why not turn them on then form your own opinion from the results? You don't have to make any changes to your pages. If they don't meet your requirements you can always disable them again.
Re: ADDFREESTATS - server down? Or service folded?
30-10-2012 7:03 PM
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