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530 Login incorrect on FTP to homepages

Tony_W
Grafter
Posts: 745
Registered: 11-08-2007

530 Login incorrect on FTP to homepages

After many years without problems I am getting a 530 error.
It first happened a couple of days ago and then rectified itself.
It's happening again now and I can get access to change any files on my website.
Anyone else had anything similar?
[edit] just tried after typing this and got access straight away.
10 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: 530 Login incorrect on FTP to homepages

I've just raised a problem to our networks team as I've seen a couple of similar threads recently over on the Usergroup forums and in Usenet.
Prob ID 58353
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: 530 Login incorrect on FTP to homepages

The issue has been found and should be fixed pretty soon, it was caused by part of the data centre move work.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Tony_W
Grafter
Posts: 745
Registered: 11-08-2007

Re: 530 Login incorrect on FTP to homepages

Thanks Chris - I'll stop fretting now.
Tony
Community Gaffer
Community Gaffer
Posts: 13,224
Thanks: 966
Fixes: 81
Registered: 04-04-2007

Re: 530 Login incorrect on FTP to homepages

Should now be fixed. Shout up if you encounter the problem again.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

nickonthehill
Newbie
Posts: 3
Registered: 23-11-2009

Re: 530 Login incorrect on FTP to homepages

Hi,
I am also experiencing this '530 login incorrect' problem. I have just been recently connected to plus.net.
Details i am using:
username        username@plusdsl.net (my plus net username substituted here)
password          my plus net password
ftp host              ftp.plus.net
port                    21
ftp client            wsftp le
I have raised a ticket with plus.net support but any assistance here so I could fix it sooner would be much appreciated.
Nick
Community Veteran
Posts: 26,678
Thanks: 900
Fixes: 10
Registered: 10-04-2007

Re: 530 Login incorrect on FTP to homepages

Wrong username for ftp! It's the username only without the @plusdsl.net
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
nickonthehill
Newbie
Posts: 3
Registered: 23-11-2009

Re: 530 Login incorrect on FTP to homepages

Just tried logging in using the username without the @plusdsl.net, and I get the same 530 login incorrect error . . .
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: 530 Login incorrect on FTP to homepages

Nick,
Unfortunately your account doesn't come with any webspace which is why you're getting the authentication errors. Take a look at our sister company Pay As You Host if you're interested in webspace.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
nickonthehill
Newbie
Posts: 3
Registered: 23-11-2009

Re: 530 Login incorrect on FTP to homepages

ah ok thank you for the help !
Community Veteran
Posts: 26,678
Thanks: 900
Fixes: 10
Registered: 10-04-2007

Re: 530 Login incorrect on FTP to homepages

Quote from: nickonthehill
I have just been recently connected to plus.net.

d'oh - I should have spotted that!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)