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4 days over and no action on ticket
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4 days over and no action on ticket
12-07-2014 11:59 PM
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My website crewetown.co.uk was taken down for going over the bandwidth its owned by user mwright and hosted on the sister in laws account cgrey. I have raised tickets on both accounts and after over 4 days the site hasnt been put back or the ticket answered. It is ran for a charity/ comunitee group and is causing problems after being a customer for over 12 years its not a good response time
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Re: 4 days over and no action on ticket
13-07-2014 12:40 PM
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Give me a few minutes and I'll grab my VPN fob and see if I can unarchive it for you...
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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Re: 4 days over and no action on ticket
13-07-2014 12:48 PM
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Done.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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