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constantly trying to send emails???????????

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constantly trying to send emails???????????

hi guys a friend of mine (also +net user ) asked me to look at a problem he's having!!
now what is happening is his pc is trying to send email after email to random recipients none of which he has sent, they are rebounding back saying unable to deliver? the thing is he's a new pc owner and does'nt know what hes done he didnt even have OE setup at the time, i set it up for him and the first thing that happened was he received 255 emails (rebounds)? .
i had a quick looksie and found 4 porn diallers installed and various other porn plugins installed? i uninstalled them all and reset it to the +net connection.all ok there now but he has this problem with the email still.
any help would be great without having to reinstall it all.

done virus scan and spyware nothing found?

he said he only went to friends reunited site ( yeah right ) Cheesy

cheers mark
6 REPLIES
Community Veteran
Posts: 5,878
Registered: 04-04-2007

constantly trying to send emails???????????

Have you checked his sent items to see if these emails do appear to have come from him? If so it certainly sounds like a virus is at work, make sure the antivirus software is upto date and also do an online scan from housecall.antivirus.com

If nothing is found it maybe that someone else is using his email address as a reply address for email. Get him to raise a ticket posting some of the message headers (don't include any attachements in the ticket).

Also is he running his own mailserver (from what you say it's unlikely) but if he is it might be a case that someone is using it as whats called an open relay and using it to send spam.

Chris
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

constantly trying to send emails???????????

Is his virus scanner up to date?

Funnily enough Ive just been asked for help on exactly the same thing by a friend who is seeing this symptom. I have suggested that he runs a free virus scan from the house call site at Trend Micros and see if that finds anything.

I wonder if we are seeing another new virus emerging here?
N/A

constantly trying to send emails???????????

thnx guys
yes i have run nortons scanner and it found nothing? with updates
also in his sent box theres nothing as he never had OE setup till i done it for him then it all irrupted ? really weird stuff going on here. :?
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

constantly trying to send emails???????????

Are you sure that his machine is actually sending out the mails in the first place?
All it takes is someone with an infected machine that is spoofing his email address as though it was sent by him and if the mail bounces it will be sent to your friend even though he is not the real originator.

Question is though, if he has never sent any mails that he knows of. how has an infected machine got his address?

If you do find an answer to this then please post it back here and enlighten everyone :?
N/A

constantly trying to send emails???????????

thnx i will do.
trouble is do i do a new install? because if your right then its not his pc causing the problem is it?
is there anyway of changing his email addy that you know of ( i dont think there is ).
i suppose he could setup a hotmail or yahoo account and i'll just delete his +net account from OE. not really the best option butHuhHuh
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

constantly trying to send emails???????????

You could do what I have done to stop my Spam.
I have set up seperate named mailboxes and only get outlook express to look for those boxes. i.e. it never looks for mail at anyname@johnessex.plus.com

Any other mail that does not start with the correct name just sets on the PlusNet server. every now and again i then go to webmail and delete the lot.

This seems to be working well at the moment and i am getting virtually no Spam.