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confused

cookie141
Grafter
Posts: 51
Registered: 16-09-2007

confused

Hi.
Help please..........
I have retrieved my old freeserve mail account (Wanadoo) for the sake of sending photo attachments...the prob is i can receive mail but cannot send.
I have set my incoming mail(POP3) pop.wanadoo.co.uk
outgoing mail(SMPT) smpt.relay.plus.net
But i keep on getting this error message (As Below)
The host 'smtp.relay.plus.net' could not be found. Please verify that you have entered the server name correctly. Account: 'pop.wanadoo.co.uk', Server: 'smtp.relay.plus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D
Any ideas round this prob would be welcome.
Cheers Cookie
8 REPLIES
N/A

confused

It's just relay.plus.net
N/A

confused

Try using the method here http://portal.plus.net/central/forums/viewtopic.php?t=13347
If you no response from telenet, it's most likely a firewall blocking it.
cookie141
Grafter
Posts: 51
Registered: 16-09-2007

confused

sorry about posting again
here is the error message i am getting
An unknown error has occurred. Subject '', Account: 'pop.wanadoo.co.uk', Server: 'relay.plus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B
N/A

confused

The error message you are seeing is the simptoms that you have your from address set wrong.
cookie141
Grafter
Posts: 51
Registered: 16-09-2007

confused

yes i am aware .here is the errror message i keep on getting An unknown error has occurred. Subject '', Account: 'pop.wanadoo.co.uk', Server: 'relay.plus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B
N/A

confused

This is connecting via Plus.net dialup/broadband right?

Do you have another account set up using relay.plus.net which is working?
N/A

confused

I'll try again

The error code 0x800CCC0B arrises when you are using the wrong "from" address in your software.

Are you sure this is correct?
cookie141
Grafter
Posts: 51
Registered: 16-09-2007

confused

sorted it out
cheers