Plus net seems to have no cancellation facilities. I can find nothing in your portal for this. e-mails to sales and support are returned with reference made to your "ticketing system". Is this it?
I have not a question; I don't require a discussion forum. I simply require cancellation of my subscription to your anti-virus and firewall security service. Is instructing my Bank not to pay the direct debits the only means of achieving this?
The "Help & Suppor" window on the left, Contact Us, New Query, second item on the list in the new windows that opens " • I want to change my account. (upgrade, downgrade, cancel your account or migrate your ADSL to PlusNet "