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can't add credit

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can't add credit

Is there a prob with the credit card processing division at F9/Plus Net?

I've signed up to PAYG plustalk and am unable to add credit, saying my card details aren't recognised - despite the fact they work for my account subs. And I've tried a couple of other cards which don't work either. It's a bit annoying to have installed the program and not be ab le to use it!
3 REPLIES
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TOP UP's on PlusTalk Ivan

Hi streetlight

I just had a careful look through all the PlusTalk pages & my own PlusTalk control panel and No where can I see thats obvious how you add a CC or other card to top up your PAYG credit so your not alone its a fair question. I think I would either phone CS or Open a support ticket and ask them how its done as I'm definately non the wiser either.

Ivan
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

can't add credit

Hi,

There were a few minor issues with the system last night, but these were resolved swiftly and had no impact on the service itself. So you should now be able to add credit to your account.

@cytek: The system simply bills from the card that you already have on the account, which you can change through the Account Details section.
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can't add credit

Hi Jon,

Thanks for answering that one! cheers mate.

Ivan