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Zone Alarm Pro will not let Norton AV2003 live update to run

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Zone Alarm Pro will not let Norton AV2003 live update to run

My desktop runs on W2K pro sp2 with Zone Alarm Pro.
My internet zone security level is set to high (as recommended).
Norton Antivirus 2003 Live update will only run if I drop the security level to "medium". Surely this cannot be correct.
I posted this query with Plus net support and they reckon it is correct!!

Any comments?

:?:
3 REPLIES
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Zone Alarm Pro will not let Norton AV2003 live update to run

It is wise to contact the makers of ZoneAlarm on this.

In essance, this is correct, though may not be what you want.

As you can understand, a High security level, is allways going to be more cautious than a medium level.

As such, it may be that a high level of security, is blocking all but the known programs. What you class as know, and what ZoneAlarm classes, are two different things.
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Zone Alarm Pro will not let Norton AV2003 live update to run

My Norton Antivirus updates fine with ZA set at high and always has.
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Zone Alarm Pro will not let Norton AV2003 live update to run

I have got it working now.

All I had to do was put the Symantec Live update FTP sites into my trusted networks list. There are 4 different sites that Live update uses. If it cannot connect with the first one, it moves on to the next.

I found the info in the Symantec Knowledge base.

:lol: