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Unable to make VoIP calls at the weekend

OxfordJohn
Newbie
Posts: 2
Registered: 12-08-2007

Unable to make VoIP calls at the weekend

Since starting to use F9 for VoIP I have frequently been unable to make calls during the weekend. During the week all is fine yet often, from mid-morning to late afternoon of a weekend, placing PSTN calls via F9 is impossible. Sipgate continues to function normally, so I doubt if the problem is at my end. I have raised a couple of tickets but they no fault has been identified. Is anyone else experiencing similar problems?

Cheers
JohnF
1 REPLY
OxfordJohn
Newbie
Posts: 2
Registered: 12-08-2007

Unable to make VoIP calls at the weekend

I forgot to say, the error code at this time is “Request Timeout (40Cool”.

JohnF

P.S. The F9 service returned sometime between 16:25 and 17:15 today.