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Unable to call abroad

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Unable to call abroad

I have a ongoing problem using my voip to call abroad.
I can make uk calls no problem but not outside of the uk.
Plusnet keep fobbing me off with excuses but it has been over 4 months now and still not sorted.

ANY IDEAS
2 REPLIES
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more info

It is a busines account.
My home account works fine and plusnet have checked all my settings and even tried to call the numbers for me whilst logging in as me.
It must be a internal fault but over 4 months is over the top I think.
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poor responce

Cry Cry Cry Cry Cry Cry Cry Cry Cry Cry Cry Cry Cry Cry Cry