cancel
Showing results for 
Search instead for 
Did you mean: 

Thunderbird (Further) help needed please

N/A

Thunderbird (Further) help needed please

I'm setting up thunderbird and I've got it to retrieve my mail from plusnet. However, when I try to send an e-mail or reply to one, it keeps asking me for my password for relay.plus.net.

I put in my normal password but it doesn't accept it and keeps on asking for the password.

I'm not to familiar with this sort of set up, in case I misunderstood, in the thunderbird user settings I tried my username on it's own, then my e-mail address of my username @my username.plus.com and then my username with plus.com at the end.

Can someone please explain to me (or point me at the relevant info somewhere) to help me set it up?

Thanks
3 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Thunderbird (Further) help needed please

Authentication is not required when sending email so turn that requirement off.
N/A

Thunderbird (Further) help needed please

Thank you for your help Peter. I think I understand and will try again when I get home this evening.
N/A

Thunderbird (Further) help needed please

Go into account settings
Outgoing server
uncheck "use name and password"

I found it a real so and so to set up, but finally got it going!