I have recently decided to leave Force-9 broadband due to the poor intermittent service and P2P throttling I've switched to Aquiss and it's so much quicker even though the connection speed to the exchange is the same This proves there is an issue with the Force-9 service
Since I had to leave I also had to cancel my PlusTalk telephone service - I then found out there is a £20 cancellation charge (check out the T&Cs) This would be reasonable if this was associated with a minimum contract period e.g. 12 months .....but there is no time period on this i.e. unless you stay with them forever you'll end up having to shell out £20 ! Please let me know if you think this is reasonable
If you are thinking of transferring then suggest you take this into account when comparing prices.