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Strange thing happen when I connected today

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Strange thing happen when I connected today

Hi,

Only been with Plus.net for a month or so, paying for my broadband service by Direct Debit. Been very pleased so far with the service.

Today though, connected as usual, started up my web browser expecting to see the Plus. net homepage and instead got a message from BT stating that I should get in touch with my ISP for a number of various nasty reasons. Couldn't get my email either. Disconnected and reconnected and low and behold everything back to normal. Now what's that all about? I thought my direct debit hadn't gone through and i'd been booted off the system. If someone could explain I would be grateful.

regs Curious Chris
2 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Strange thing happen when I connected today

That usually indicates there was a proplem on BT's network or the connection could not be established between you and PlusNet over it, doing what you did would try the connection again and it was successful.

It happens from time to time. If you get it happening a lot, raise a contact us ticket , explain what you were seeing and ask for your line to be checked.
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Strange thing happen when I connected today

okilly doekilly Cheesy