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Speed Test

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Speed Test

I have a Force 9 Premier account and have been trying to carry out a speed test at http://speedtester.bt.com/ as mentioned in one of the posts on this forum. I enter my phone number as requested but recieve an error when the site attempts to verify my user name. I am typing in the user name I use to log on to Force 9 Member Centre, however, this is generating an error. I am at my home address while attempting the test so the phone number matches that of my account. In order to use this site, must you have a BT line?

Can anyone tell me why I am unable to carry out the test?

Thanks

Nick
1 REPLY
Pendragon
Rising Star
Posts: 425
Thanks: 3
Fixes: 1
Registered: 07-04-2007

Speed Test

I usually received an error if I type in the username incorrectly. The format should be yourusername@f9.co.uk and not as I tried many times myname@myusername.force9.co.uk

Have another go and see if the layout above works for you.

Regards, Colin.

PS the above are not links.