I have a Force 9 Premier account and have been trying to carry out a speed test at http://speedtester.bt.com/ as mentioned in one of the posts on this forum. I enter my phone number as requested but recieve an error when the site attempts to verify my user name. I am typing in the user name I use to log on to Force 9 Member Centre, however, this is generating an error. I am at my home address while attempting the test so the phone number matches that of my account. In order to use this site, must you have a BT line?
Can anyone tell me why I am unable to carry out the test?