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Outlook 2003

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Outlook 2003

I am trying to setup Outlook 2003 to receive my mail from Plus Net. Upon sending a test email I am getting the following message.

"Outlook could not connect to the incoming mail server (pop3) the problem could be the server name or port , or your server may not support SSL ." I have checked all the settings on the Plus Net set up info for Outlook 2003 and it is all correct.

Please can anyone help.

Thanks Caroline
2 REPLIES
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Outlook 2003

Hi Caroline,

Are you trying to collect mail from your default Plusnet account or a mailbox?

What are your current settings in outlook?

Check your incoming mail server is mail.plus.net and your outgoing (smtp) is set to relay.plus.net.

Mail box usernames must be accountname+mailboxname.

On the advanced tab in the account settings ensure that the SSL boxes are not checked for incoming and outgoing mail.

Hope this helps.

Regards

Mark
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Outlook 2003

Additionally, make sure that a firewall isn't stopping traffic... I use Outlook 2003 to collect Plusnet mail with no problems...