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Internet issues

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Internet issues

Hi

I create websites and 3 pof my websites are hosted with one hosting company, sumhow all of a sudden i can access them sites, i deleted the cache, history, cookies, done all sorts of scans, and still no luck. In my other pc its in the same network as my mine, cant access the site too. But other PC's can. All my friends can access the site, so thiers nothing wrong with my hosting its my network. I had this same issue few months back, but it started working fine somehow.

Anyone know what is causing this?
33 REPLIES
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Internet issues

Help Please!! Sad
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Internet issues

What are the sites?

If you have a router, try rebooting it.
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Internet issues

one of the site is www.kutchmail.co.uk i cant seem to access the site, ive rebooted the router many time, ive even kept it shut for a nite, but no successs, i tried tracert in the 14th hop im gettin request timed out
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Internet issues

That site comes up ok for me.
N/A

Internet issues

i know thats what im thinkin, everyone can access my site, its only my network, my PC's in my network that cant
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Internet issues

What DNS servers are you using. Bring up a dos window and type ipconfig /all and it will tell you.
N/A

Internet issues

in ipconfig, my dns dhcp and gateway is 192.168.2.1 which is my router
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Internet issues

Have you manually configured your router to specify DNS servers or is it getting it automatically from PlusNet. If automatic, does your router say what DNS servers it is using?

In any case, try manually entering the PlusNet DNS servers in windows and see if that solves your problem. Some routers don't deal with DNS lookups reliably.

you can use the following:

212.159.6.9 & 6.10
212.159.13.49 & 13.50
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Internet issues

Quote
DNS Configuration
--------------------------------------------------------------------------------


DNS Proxy : Disabled Enabled
Auto Discovery
User Configuration
DNS Server

Add Delete

--------------------------------------------------------------------------------

DNS Server : Disabled Enabled
Url Name
Host Ip
Add Delete


Im bit stuck here, i think im meant to use, dns server, but what url name to i add, the host ip is probably the dns servers
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Internet issues

What router are you using? Does it have a status or info pages showing IP assigned, netmask, gateway IP, DNS servers etc?

For manually setting the DNS servers I meant change windows not the router.
N/A

Internet issues

i just checked my primary and secondary dns is 212.159.6.9 & 6.10
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Internet issues

Quote
What router are you using? Does it have a status or info pages showing IP assigned, netmask, gateway IP, DNS servers etc?

For manually setting the DNS servers I meant change windows not the router.


Im using the Binatone Broadband router, it has 4 ports and got it from plus.net ADSL 2100

It dont have the status page, i have to go to separate pages to see the ip address of all them processes.

I tried changin the dns servers in my windows but still was gettin same result, cannot access the site
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Internet issues

Are you running widnows XP? if so postthe results of an nslookup:


C:\Documents and Settings\Peter>nslookup www.kutchmail.co.uk
Server: ptn-cdns02.plus.net
Address: 212.159.6.10

Non-authoritative answer:
Name: kutchmail.co.uk
Address: 69.93.83.58
Aliases: www.kutchmail.co.uk


can you post a tracert to the site.

This is what I get:
_______________________________________________________________________________________

C:\Documents and Settings\Peter>tracert www.kutchmail.co.uk

Tracing route to kutchmail.co.uk [69.93.83.58]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 22 ms 19 ms 18 ms lo1.homesurf.pth-ag1.plus.net [195.166.128.32]
3 19 ms 19 ms 19 ms gi1-2.vlan16.pth-gw3.plus.net [212.159.1.244]
4 20 ms 19 ms 24 ms 195.50.117.169
5 21 ms 19 ms 19 ms ae-0-51.bbr1.London1.Level3.net [212.187.131.1]
6 20 ms 21 ms 19 ms ae-1-0.bbr1.London2.Level3.net [212.187.128.46]
7 93 ms 92 ms 93 ms as-0-0.bbr2.Washington1.Level3.net [4.68.128.102]
8 127 ms 126 ms 124 ms as-0-0.bbr2.Dallas1.Level3.net [64.159.0.137]
9 127 ms 126 ms 126 ms ge-1-2-54.car3.Dallas1.Level3.net [4.68.122.102]
10 125 ms 125 ms 126 ms 4.78.220.10
11 127 ms 125 ms 124 ms dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.127.61]
12 126 ms 126 ms 125 ms dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.127.67]
13 127 ms 131 ms 126 ms car2-4-v1.dllstx2.theplanet.com [12.96.160.20]
14 127 ms 126 ms 128 ms cpanel.customerassistant.net [69.93.83.58]

Trace complete.
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Internet issues

Heres what i got

NSLOOKUP
C:\Documents and Settings\sundeep>nslookup www.kutchmail.co.uk

*** Can't find server name for address 192.168.1.2: Non-existent domain
*** Default servers are not available
Server: UnKnown
Address: 192.168.1.2

Non-authoritative answer:
Name: kutchmail.co.uk
Address: 69.93.83.58
Aliases: www.kutchmail.co.uk


TRACERT

C:\Documents and Settings\sundeep>tracert www.kutchmail.co.uk

Tracing route to kutchmail.co.uk [69.93.83.58]
over a maximum of 30 hops:

1 * * * Request timed out.
2 16 ms 16 ms 14 ms lo0-plusnet.pth-ag3.plus.net [195.166.128.64]
3 14 ms 13 ms 14 ms 84.92.2.14
4 17 ms 14 ms 14 ms 195.50.117.169
5 19 ms 17 ms 14 ms ae-0-51.bbr1.London1.Level3.net [212.187.131.1]

6 19 ms 16 ms 14 ms ae-1-0.bbr1.London2.Level3.net [212.187.128.46]

7 248 ms 227 ms 101 ms as-0-0.bbr2.Washington1.Level3.net [4.68.128.102
]
8 123 ms 168 ms 120 ms as-0-0.bbr2.Dallas1.Level3.net [64.159.0.137]
9 122 ms 121 ms 123 ms ge-1-1-53.car3.Dallas1.Level3.net [4.68.122.70]

10 122 ms 123 ms 119 ms 4.78.220.10
11 121 ms 119 ms 121 ms dist-vlan32.dsr3-1.dllstx3.theplanet.com [70.85.
127.61]
12 120 ms 120 ms 124 ms dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.
127.67]
13 144 ms 120 ms 123 ms car2-4-v2.dllstx2.theplanet.com [12.96.160.52]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.