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How long for webstats?

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How long for webstats?

I've been waiting over 24 hours for my webstats to be activated. How long should it take? Is it not just pressing a button?

Leigh..
1 REPLY
Community Veteran
Posts: 14,469
Registered: 30-07-2007

How long for webstats?

Do you mean the activate button on the webstats page (website settings -> webstats)? If so, it can take 24 hours

If you mean the raw webstats written to your www logs directory, this must be requested via a contact us ticket.

There have been a few problems with webstats so give it another day then see if any appear. If not raise a ticket.