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Having difficulty uploading files to webspace...

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Having difficulty uploading files to webspace...

Hi There,

I wonder if anyone can help. I am trying to upload some files to my webspace and having difficulty with the connection. I tried the phone line but the guy I spoke to couldn't help.

Basically, whether I try to use IE via FTP, or my usual route (WS FTP) it all seems to go fine until you drag something across, then it simply seems to time out. I can access the current files in the space OK, and delete, etc.

Any ideas?

Thanks

Andy
3 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Having difficulty uploading files to webspace...

Are your using your www or ccgi webspace?

If www, try ftp2.plus.net

If that fails or you are sending to ccgi, turn on passive mode in your FTP client. If it is already set, unset it and try again.
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Having difficulty uploading files to webspace...

Thanks Peter - ftp2 cracked it - much appreciated!

Out of interest, what's the difference with ftp and ftp2? Is it simply a different pathway?

All the best, and have some positive karma

Andy
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Having difficulty uploading files to webspace...

ftp2.plus.net uses different hardware, OS and FTP server software to ftp.plus.net.

PN added this new server due to compatibility problems people were having with the existing one. Normally one or the other works with most FTP clients.

Note: this is only for the www server. The ccgi only has a single ftp server setup.