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FTP Settings

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FTP Settings

Hi people, can someone direct me the the plusnet page that show the ftp settings?

I've searched plus net for "ftp settings" and Help & Support > Customer Support > FAQ > FTP FAQ does NOT give the information!
I'm fed up now - that such a simple piece of information is not readily available to me.
4 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

FTP Settings

You can ftp to www.username.plus.com or ftp.plus.net to access your www webspace

You can ftp to cgi.username.plus.com or cgi.plus.net to access your CGI webspace

login and password is the same as this portal.

The ftp settings for accessing your www webspace can be found under the My account section on the left: Website Settings -> My Webspace, I suspecthere is something similar for your cgi webspace but I don't have cgi so can't give you a link to it.
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FTP settings resolved

Hi Peter, many thanks indeed fyi - worked a treat. But... the abiding query is why that information is not on the FAQ pages? IMHO it should be and I'd request that it is added.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Re: FTP settings resolved

Quote
But... the abiding query is why that information is not on the FAQ pages? IMHO it should be and I'd request that it is added.


The way to do this is to create a thread in the ideas forum for this request and it will be considered and an idea number assigned to it so it does not get forgotten.

FYI it is sort of mentioned but many will probably miss it . For cgi it's item 5 in http://portal.plus.net/support//webspace/cgi_guide.shtml and for www it's item 1 (in the title) in http://portal.plus.net/support//faq/ftp_faq.shtml

Not ideal though so I agree with your comment and it needing to be more obvious and clear.
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

FTP Settings

It is still there but its been well hidden from view just lately.
You will find the info you need at http://portal.plus.net/support/webspace/uploading_files.shtml

I have to agree that since the portal was revamped it seems much harder to find the help that used to be readily available