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Disappearing emails

Denzil
Grafter
Posts: 1,733
Registered: 31-07-2007

Disappearing emails

I raised a ticket for this but CS have told me they can't help. On two occasions in the last month or so I have logged on to webmail at work and left some messages in the inbox to download when I got home.

When I got home I try to retrieve the messages only to find they have all disappeared. Nobody else uses my PC at home or at work. It looks like either +net's servers have lost them, or somebody else has secured felonious access. I had a similar problem once in October, and changing my password seemed to help, though it may have been coincidental.

Any ideas gratefully received!
2 REPLIES
N/A

Disappearing emails

It is unlikely that Plus nets mail servers are randomly deleting mail from your mailbox.

If you are certain that no other mail client is downloading your mail then a reset of you mail password may be called for again.

Is anyone likely to have access to your password or be able to guess it?
Denzil
Grafter
Posts: 1,733
Registered: 31-07-2007

Disappearing emails

Quote
Is anyone likely to have access to your password or be able to guess it?


Unlikely, but I'll try a different one and see what happens.