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Credit E-mail

Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Credit E-mail

Has anyone else just received an e-mail advising them they have toppped up the plustalk account? I ask this because I got the folowing and well haven't topped up ever :?:

Quote
Your username: no7olivier


Dear Mr John McGiff,

Thank you for topping up your call credit. Your account has now been
updated.


Details
-------

Product: PlusTalk PAYG
Top-up amount: £0

New credit balance: £0



Any queries - contact our friendly customer support team, available 24
hours a day, 365 days a year:

Online - Contact Us - http://portal.plus.net/contactus.html
Phone - Local-rate support line - 0845 1400200


Kind regards,

Customer Support

PlusNet The Smarter Way to Broadband

http://www.plus.net


Terms and Conditions apply

All prices inc. VAT

This email has been sent as it contains important information about your
service from PlusNet. Please do not reply to this email, as this is an
unmonitored address.
----------------------------------------------------------------------------


Email Ref: E0058
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Credit E-mail

Hi,

This is currently being looked at by the developers to see why it's been sent.
N/A

Credit E-mail

Mmmmh.

There seems to be a few spuious emails being generated by the PT system.

One of our guys got an email stating that his 0845 number hadnt been used in 21 days, despite the fact that the number and the account was only 2 days old.

Methinks the gremlins are at work on the PT scripts. Smiley
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Credit E-mail

Quote
Hi,

This is currently being looked at by the developers to see why it's been sent.


Ta Dave, can I have some free credit for the raised hopes of some :razz:
N/A

Credit E-mail

:lol: :lol:

In the interests of good customer care of course. Smiley
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Credit E-mail

Natrually!