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Cannot parse response from server

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Cannot parse response from server

I am getting this message all the time when I use FP to publish. Does anyone knwo what it is?
I raised a ticket on this over 4 days ago and it is being completely IGNORED by plusnet support.

My ticket number 15135730 is not being processed - in spite of me asking several times for it to be escalated because my website is out of action due to it (for over 4 days now). Please can someone look into the problem and SORT IT OUT.

Moderators note by John (johnessex) topic locked as you have replicated this issue on the guest forum.