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BT Wholesale - Service Information

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BT Wholesale - Service Information

Hi All,

Does anyone else get the above message when attempting to connect to a web site. I wonder if you can shed any light on why it happens.

I wonder if there is a change in the exchange or is it a message set by PlusNet?
Thanks in response.
2 REPLIES
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BT Wholesale - Service Information

You need to specify Plusnet DNS servers, thats apparently the fix.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

BT Wholesale - Service Information

To expand on the above, you need to specify PlusNet DNS servers in your windows setup.

You get the BT Wholesale page when BT are unable to connect you to PlusNet's radius servers which are responsible for giving you your IP address and other info When this happens you are assigned a BT IP address which does not allow any internet access.

Sometimes disconnecting your ADSL equipment for 10 minutes then reconnecting can fix this..