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BB VOIP not working "call failed 408 request timeout&qu

Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

BB VOIP not working "call failed 408 request timeout&qu

Just tried to use voip and it's not working. Each dial is trying but ends with quick beeping message call failed 408 request timeout

worked lastnight without a any problem no change made to settings.

A
8 REPLIES
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

BB VOIP not working "call failed 408 request timeout&qu

As mentioned above no settings have changed could it be that part of the pn networks down?

A

408 'Request Timeout' The server could not respond before timing out. Possible causes:
- Service temporarily unavailable.

- Wrong SIP proxy settings.

- IP proxy not found.
X-Lite is trying to create a voice-channel link via the STUN server. Some routers and firewalls block these by closing ports.

Configure your router to open these ports:

UDP 3478 - STUN
UDP 5060 - SIP
UDP 8000 - Xlite RTP
UDP 8001 - Xlite RTP
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

BB VOIP not working "call failed 408 request timeout&qu

all proxy settings are correct in router and all required ports are setup correctly.

Here is a log of my attepmted call

RECEIVE TIME: 4506308
RECEIVE << 84.92.5.189:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 84.92.179.185:5060;rport=5060;rport=5060;
branch=z9hG4bK65F3632545A248EC9C25D5790E7A9F7A

From: amcclean <sip:plustalk@am.plus.com>;tag=4168488173
To: amcclean <sip:plustalk@am.plus.com>
Call-ID: B26FF9CF9439472D813B38AED4B0B9D3@am.plus.com
CSeq: 12085 REGISTER
Server: OpenSer (1.1.0-tls (i386/linux))
Content-Length: 0
Warning: 392 84.92.0.76:5060 "Noisy feedback tells: pid=6303 req_src_ip=84.92.5.189 req_src_port=5060 in_uri=sip:am.plus.com out_uri=sip:am.plus.com via_cnt==3"

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[Moderator's note by James - (sallyandjames): Modified post as it was stretching the page. The two lines highlighted in orange should be read as one line of text. Wink ]
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BB VOIP not working "call failed 408 request timeout&qu

It's broken again, it's not your settings. Like all the other services, email, web stats,cgi,DNS etc, they only work for a few days before intervention is needed by the engineers.

I beginning to think that all PN's hardware and software systems are not up to the job and may be I should start to look for an alternative ISP.
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BB VOIP not working "call failed 408 request timeout&qu

:twisted:
I've been getting the same now for days! Its driving me mad. PN support is a crock of steaming ***T. The voip service which i pay for now only works 10% of the time.
Will they give us a refund, I dont think so...
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

BB VOIP not working "call failed 408 request timeout&qu

Today PN acknoledged the problem. They appear to say's it only been a problem today and now it's fixed. We've been posting about it for atleast a couple of days.

A
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BB VOIP not working "call failed 408 request timeout&qu

This is a bloody joke!
Its not working again Evil Evil Evil Evil Evil Evil Evil
408 time outs
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

BB VOIP not working "call failed 408 request timeout&qu

will check when I get home. So glad only have bb with them.

A
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

BB VOIP not working "call failed 408 request timeout&qu

Working for me.

A