www.encore-pc.co.uk being blocked
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www.encore-pc.co.uk being blocked
30-10-2017 1:02 PM
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Hi
I've been trying to send an email to a friend and it gets rejected saying it's spam. After some trial and error I identified that having www.encore-pc.co.uk in the message caused the reject.
As far as I aware this is a legitimate site so is there any way I can find out why it is being rejected.
Thanks
David
Re: www.encore-pc.co.uk being blocked
30-10-2017 1:44 PM
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It will be marked as spam as there will have been a large number of reports stating that domain was sending spam.
It should be sorted now, can you let us know if the problem persists.
Re: www.encore-pc.co.uk being blocked
30-10-2017 2:38 PM
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Thanks it now works
Was wondering if it is possible to check up on a domain as one site I used ( https://mxtoolbox.com/blacklists.aspx ) did not show it as blacklisted.
Secondly is it possible to say what has triggered the issue when getting the error message
Thanks
David
Re: www.encore-pc.co.uk being blocked
31-10-2017 11:04 AM
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It's not possible to check directly as it's not those blacklists causing the rejection. The URL would have had a number of reports of spam over a certain period, so was flagged as such.
Re: www.encore-pc.co.uk being blocked
02-11-2017 4:42 PM
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Can you check springbridge.co.uk ? We've got a client with issues sending to plusnet too!
Re: www.encore-pc.co.uk being blocked
02-11-2017 5:24 PM
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Hi there, if this is an issue sending *to* us as opposed to sending an email from our servers then please see my post here for how to look in to this: https://community.plus.net/t5/Email/Email-not-getting-through-to-Plusnet-from-Krystal-co-uk/m-p/1488...
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