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webmail

FIXED
ian22grant
Newbie
Posts: 2
Registered: ‎14-11-2021

webmail

why is my webmail not showing messages since yesterday at 12.05?

4 REPLIES 4
jab1
Aspiring Legend
Posts: 12,750
Thanks: 4,052
Fixes: 162
Registered: ‎24-02-2012

Re: webmail

Fix

Bit of a difficult question to answer, @ian22grant . Could it be that you have exceeded the 1GB limit, although you should have had warnings once the usage reached 75%.

John
ian22grant
Newbie
Posts: 2
Registered: ‎14-11-2021

Re: webmail

thank you so very much....I should have known this but....!

Townman
Superuser
Superuser
Posts: 20,959
Thanks: 8,449
Fixes: 113
Registered: ‎22-08-2007

Re: webmail

@jab1 

*.plusnet.com accounts do not stop receiving emails when the 1GB FUP is exceeded, however the legacy brands do not receive new emails when their (250MB) storage allocation is exceeded.

 

@ian22grant 

Which email brand are you using?

Are you sure that there are more recent emails?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Aspiring Legend
Posts: 12,750
Thanks: 4,052
Fixes: 162
Registered: ‎24-02-2012

Re: webmail

Thanks for that info, @Townman . I must check before making comments 😉, but as I don't/never have used ebmail, some of its foibles are unclear to me.

John