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webmail calender not working

w23
Pro
Posts: 6,347
Thanks: 96
Fixes: 4
Registered: ‎08-01-2008

Re: webmail calender not working

I don't think it's XPSP3 as I tried that and it worked (IE8) just after Bob said it was fixed.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: webmail calender not working

XPSP3  FF13.0.1 works here ok.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: webmail calender not working

Using Vista and FF14.0.1 I can create and remove calendar entries, but can't save an edited entry. I can save the entry from Edit if I don't change anything.
When I click Save after making a change the Save button text and border turns red (as happens transiently with other operations), but it stays in that state.
David
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: webmail calender not working

As I don't really use the calendar I hadn't tried that. I can add or delete an entry, but I can't Save after making changes in an edit either.
drj
Aspiring Pro
Posts: 1,118
Thanks: 45
Fixes: 1
Registered: ‎30-03-2011

Re: webmail calender not working

I have now tested it on my XPSP3 work computer. Using all three browsers, IE8, FF12 (must update) and Chrome I can make entries but not edit them. That parallels others' experiences.
So something's stopping both my home computers from making entries. Any ideas?
drj
Aspiring Pro
Posts: 1,118
Thanks: 45
Fixes: 1
Registered: ‎30-03-2011

Re: webmail calender not working

Over the weekend I borrowed an iPad.
Using that iPad running Safari with my PlusNet webmail I was able to make an entry but I couldn't edit an entry - it would just hang at the "save" stage as my home computers do.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: webmail calender not working

It looks like all of us have the "can't save edits" problem with Roundcube calendar. Something for Plusnet to look into next week.
Was the iPad connected to Roundcube using your router WiFi or mobile?
Presumably you still have the problem of being unable to create entries with your home computers?
David
drj
Aspiring Pro
Posts: 1,118
Thanks: 45
Fixes: 1
Registered: ‎30-03-2011

Re: webmail calender not working

The iPad was connected via its own 3G connection - and it was 100 miles away!
I still can't make entries at home
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: webmail calender not working

One of our network engineers has had a look into this and found the fix, he should be rolling it out shortly - I'll give you all a shout when it's done.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: webmail calender not working

Right, that's rolled and should be sorted - please let us know if it's not?
drj
Aspiring Pro
Posts: 1,118
Thanks: 45
Fixes: 1
Registered: ‎30-03-2011

Re: webmail calender not working

Thanks - working fine for me now on my "problematic" home computer.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: webmail calender not working

Yep, can create, edit and save, and delete entries now. Smiley
David