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want to set up email but plusnet won't let me

soulboy68
Newbie
Posts: 2
Registered: ‎13-07-2013

want to set up email but plusnet won't let me

Hello just joined plusnet,and i want to set up an email address,i go to the page and it says new customers have to wait 30 mins to access the page, 4hrs and still waiting.
Is there another way i can set this up please
4 REPLIES
Community Veteran
Posts: 1,617
Thanks: 22
Registered: ‎29-06-2010

Re: want to set up email but plusnet won't let me

Try either with another browser, or clearing cookies and starting again.
soulboy68
Newbie
Posts: 2
Registered: ‎13-07-2013

Re: want to set up email but plusnet won't let me

Still can't use manage my emails section (2 days now) Not impressed at all. Jaggies did what you suggested but no change, I see another new customer is having the same problems
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: want to set up email but plusnet won't let me

I've given it a kick for you, can you try again and see if you can sort your mailboxes out now?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
materialman
Rising Star
Posts: 102
Thanks: 12
Fixes: 1
Registered: ‎23-07-2013

Re: want to set up email but plusnet won't let me

Quote from: soulboy68
Hello just joined plusnet,and i want to set up an email address,i go to the page and it says new customers have to wait 30 mins to access the page, 4hrs and still waiting.
Is there another way i can set this up please

I have exactly the same question. I signed up yesterday, and I have this same message even today. I did not set up a Plusnet email address during signup so I would now like one, even though I will not be migrated yet.