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username@plus.net no longer works

boldun
Newbie
Posts: 2
Registered: ‎09-05-2013

username@plus.net no longer works

When I first signed up to plusnet, some years ago, I had the email username@plus.net.
I have also created  '@username.plus.com' mailboxes later.
But now the @plus.net account now seems to have disappeared!
Has that happened to anyone else?
3 REPLIES
Superuser
Superuser
Posts: 9,925
Thanks: 1,265
Fixes: 71
Registered: ‎06-04-2007

Re: username@plus.net no longer works

I think the .net style is now restricted to staff.
David
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: username@plus.net no longer works

We haven't allowed customers to use @plus.net as an email address in my time here at Plusnet as far as I'm aware. The email addresses for customers have been mailbox@username.plus.com for a long long time.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
wentworth
Newbie
Posts: 2
Registered: ‎30-05-2015

Re: username@plus.net no longer works

I have similar problem, need help please.
I still log in using "username@globalnet.co.uk".  Globalnet got swallowed by "madasafish".  The fish got netted by Plusnet (BT).  My mail account is now  username(1&2)@username(1).plus.com .
I would like to give up the globalnet.co.uk and use the username.plus.com version, but I can't work out how to do it on my mail account.  There is no mention of a globalnet domain anywhere, so I don't know my aliases from my redirects!  Undecided