unable to sed emails from abroad
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Re: unable to sed emails from abroad
18-01-2019 4:11 PM
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@outinthesticks use http://www.whatsmyip.org/ that will give your your public IP
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: unable to sed emails from abroad
18-01-2019 5:19 PM
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Hello @outinthesticks,
The link that @MisterW has provided should tell you your IP address when you click on the link. Can you try that and let us know how you get on.
Re: unable to sed emails from abroad
on 18-01-2019 5:36 PM - last edited on 18-01-2019 6:58 PM by Mav
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thanks - its giving me [Removed] as the IP address
Moderator's note by Mike (Mav): Personal information (IP address) removed from a public forum (to an area that staff can see).
Re: unable to sed emails from abroad
18-01-2019 8:52 PM
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Re: unable to sed emails from abroad
19-01-2019 10:06 AM
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thanks have done so and got message to say that the IP address might be related to spam - see attached screenshot. I've gone ahead and submitted it anyway.
Re: unable to sed emails from abroad
19-01-2019 1:00 PM - edited 19-01-2019 1:01 PM
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@Gandalf from that screenshot, Cloudmark seem to be assuming that the IP is being used to send mail directly, in which case it might be reasonable to have an appropriate rDNS setting. In this case though, the Cloudmark reputation is ONLY being used to allow/prevent smtp authentication with the PN smtp server. Doesn't seem reasonable in that case to expect rDNS and I'm sure @outinthesticks has no control of the rDNS for a dynamic IP from his ISP. Maybe time to get Bob involved if the latest reset isn't accepted...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: unable to sed emails from abroad
19-01-2019 1:44 PM
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I am now able to send emails without any problem so I assume that Cloudmark have done a reset, in which case it seems to have worked. Very grateful to everyone who has helped with this. Thank you.
Re: unable to sed emails from abroad
19-01-2019 3:31 PM - edited 19-01-2019 3:33 PM
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That's good news.
I'm off to Portugal in a couple of weeks so I think I'll bookmark this thread in case I get allocated a problem IP out there
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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