Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
trouble gett kindle fire to send email
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- trouble gett kindle fire to send email
trouble gett kindle fire to send email
22-12-2012 5:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i' m trying to get my mother's kindle to send email, receiving works fine.
i' ve tried both relay and smtp.plus.net servers on ports 25 & 587. seems to set up ok but then doesn't send anything, timing out.
tried with sign- in turned on and off.
any ideas?
cheers,john
i' ve tried both relay and smtp.plus.net servers on ports 25 & 587. seems to set up ok but then doesn't send anything, timing out.
tried with sign- in turned on and off.
any ideas?
cheers,john
Message 1 of 5
(4,061 Views)
4 REPLIES 4
Re: trouble gett kindle fire to send email
22-12-2012 6:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The outgoing server is relay.plus.net, ports 25 or 587 will both work. You should not need any authentication if you are using a wireless connection on a PlusNet account. You will need authentication if you're using any other wireless connection.
The authentication should not use SSL.
Hope that helps
The authentication should not use SSL.
Hope that helps
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 2 of 5
(528 Views)
Re: trouble gett kindle fire to send email
22-12-2012 8:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
mister W many thanks for the info, although it matches what i' ve been doing.
i may install another email app rather than using the native kindle one and see if that works.
cheers, John
i may install another email app rather than using the native kindle one and see if that works.
cheers, John
Message 3 of 5
(528 Views)
Re: trouble gett kindle fire to send email
23-12-2012 9:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've no experience with the Kindle ( Fire I assume? ) but I had no problem setting up the normal mail client on my Nexus 7.
The most likely issue is that you have some authentication selected for outgoing server and have not got the username/password correct. The defaults that the mail client tries to insert aren't correct.
You either need your main plusnet username and password ( the one you use to login to the members portal ) or username+mailboxname and mailbox password ( as used to loin to webmail ).
Hope that helps
The most likely issue is that you have some authentication selected for outgoing server and have not got the username/password correct. The defaults that the mail client tries to insert aren't correct.
You either need your main plusnet username and password ( the one you use to login to the members portal ) or username+mailboxname and mailbox password ( as used to loin to webmail ).
Hope that helps
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 4 of 5
(528 Views)
Re: trouble gett kindle fire to send email
27-01-2013 4:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: apcarroll mister W many thanks for the info, although it matches what i' ve been doing.
i may install another email app rather than using the native kindle one and see if that works.
cheers, John
That would be worth doing. I am reading your thread because I wasn't able to send mail with my Android phone using the preinstalled app. I installed a new email app and it works as expected.
Message 5 of 5
(528 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- trouble gett kindle fire to send email