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smtp settings on Android phone have stopped working
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smtp settings on Android phone have stopped working
19-02-2015 10:39 PM
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For some reason relay.plus.net reports authentication failed on my Galaxy. Was working a couple of days ago.
Details; relay.plus.net
Security Type None
Port 587
Require Sign In ticked
Username Account username+email
Password same as the +email account
Any suggestions please?
Details; relay.plus.net
Security Type None
Port 587
Require Sign In ticked
Username Account username+email
Password same as the +email account
Any suggestions please?
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Re: smtp settings on Android phone have stopped working
19-02-2015 10:54 PM
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It's just started working again! Weird, I didn't change any settings.
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Re: smtp settings on Android phone have stopped working
19-02-2015 11:17 PM
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The settings information looked OK to me. I was about to suggest checking if authentication was working using telnet from a PC. See guide.
However no need since it's working again.
However no need since it's working again.

David
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Re: smtp settings on Android phone have stopped working
21-02-2015 6:28 PM
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More often than not, any SMTP connectivity issue is reported as an authentication failure issue.
Logically (for whatever real cause) the net result is that authentication could not be verified...
Logically (for whatever real cause) the net result is that authentication could not be verified...

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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