since migrating to windows 11 webmail loses my folders
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since migrating to windows 11 webmail loses my folders
20-02-2023 10:49 AM
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I recently was migrated from Windows 10 Home edition to Windows 11. Now when I login to webmail most of my folders are not visible.
Re: since migrating to windows 11 webmail loses my folders
20-02-2023 1:59 PM
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Or are you calling the Win11 mail application webmail? It’s not, it’s Win11 mail and it’s a pile of crud! The user interface is not intuitive (do not use it much) IIRC sub-folders might be under more folders.
Check for IMAP folder subscriptions in settings. Also you might need to set the root folder to inbox
Better still find a decent email client.
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Re: since migrating to windows 11 webmail loses my folders
20-02-2023 2:47 PM
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I am logging in at webmail.plus.net
I did go through and click on all the folder subscriptions but they did not stay on for long.
inbox appears to be the root folder.
This only started going wrong after migrating to windows 11
mikeT1943
Re: since migrating to windows 11 webmail loses my folders
20-02-2023 6:15 PM
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If you look at the folders (cog symbol bottom left) you say that all of the displayed folders are ticked?
If you then go back to mail … do any of the folders have + icons next to them?
Are you using any cookie cleaners?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- since migrating to windows 11 webmail loses my fol...