setting up globalnet imap on new computer - send OK but not receive
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setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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My old PC has failed, so need to set up email access on a laptop.
Using outlook express the email to**ey@globalnet will send but not receive. Outgoing setting used is smtpmail.globalnet.co.uk with port at 25. I am unsure of the incoming set at mail.globalnet.co.uk port at 143. On the advanced setting neither incoming or outgoing requiring SSL are ticked but and on the internet settings the require secure password access is not ticked. Could anyone advise if I am doing something wrong. It will send but checking for emails brings up the password dialogue box.....
Re: setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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A warm welcome to the forums.
The key bit of information you have not given is the type of inbound email client you are trying to configure - POP3 or IMAP.
POP3
- Port 110 encryption - none
- Port 995 encryption - TLS/SSL
IMAP
- Port 143 encryption - none
- Port 993 encryption - TLS/SSL
Out going SMTP: Port 587 without encryption or STARTTLS encryption
Are you actually getting an error on receiving ... or are you simply not seeing any inbound mail? If there is no error reported and this is an IMAP configuration, try setting the IMAP root folder to inbox
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Re: setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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I am wondering if the OP is referring to the new Windows email Mail client rather than 'Outlook Express' which is obsolete.
This might help the OP
Re: setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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Hi, thanks to everyone for the comments. This is for setting up on an old Outlook..not Outlook Express. I can send emails including attachments but am seeing nothing in the in-box. Send and receive sees send work then receive ask for password. As i stated I do not have any encryption ticked for receive - should I? This is to set it up as imap as this will become my prime email account rather than being to just see emails
Re: setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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Also confused as the settings used for outbound (Port25 etc) is working without encryption.....yet the instructions says it should be encrypted
Tried to find how to set IMAP root folder tin inbox in outlook but cant see anything like the method suggested
Re: setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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As for inbound if you are being prompted for a password then you have not made a successful connection to the server. How old is the outlook? Some of the old versions do not support the current encryption standards.
Try imap on port 143 with no encryption.
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Re: setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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Thank you for the help. I have the incoming set to port 143 - does it need any security. I am trying to get this to work on a Outlook 2003. I cant afford to upgrade as I am unemployed and trying to use the laptop to send and receive messages about potential jobs.
Re: setting up globalnet imap on new computer - send OK but not receive
2 weeks ago
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There are several newer email clients which are free, from the rather naff winmail / new outlook which ships with Windows (what version are you on) through to thunderbird and others. Frankly 2003 (22 years old) is not worth the effort.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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