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retrieving emails from plusnet
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retrieving emails from plusnet
16-12-2011 8:01 AM
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i have cancelled my plusnet account, can i retreive my emails
Message 1 of 7
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Re: retrieving emails from plusnet
16-12-2011 11:26 AM
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Hi there,
If it's not yet cancelled you could request that it's downgraded to a mail only account, which would enable you to keep the mailboxes working - it costs a bit less than £2 a month for that.
If the account is not yet cancelled you can get the mail as normal, I'd recommend doing so because when it is cancelled the mailboxes will be destroyed (along with any email as yet uncollected).
If it's not yet cancelled you could request that it's downgraded to a mail only account, which would enable you to keep the mailboxes working - it costs a bit less than £2 a month for that.
If the account is not yet cancelled you can get the mail as normal, I'd recommend doing so because when it is cancelled the mailboxes will be destroyed (along with any email as yet uncollected).
Message 2 of 7
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Re: retrieving emails from plusnet
16-12-2011 12:04 PM
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Since when has downgrading to a dialup account for email retrieval cost money
Message 3 of 7
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Re: retrieving emails from plusnet
16-12-2011 12:16 PM
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http://www.plus.net/support/service/policies/cancellation.shtml#generalPolicies item 6.
Quote It is possible, when requesting an account cancellation, to request a downgrade to a mail only package for £20 a year instead of full account closure. This will allow continued access to email and some member centre features. This option must be requested at the time of cancellation.
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 4 of 7
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Re: retrieving emails from plusnet
16-12-2011 12:32 PM
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Message 5 of 7
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Re: retrieving emails from plusnet
16-12-2011 4:07 PM
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already cancelled
Message 6 of 7
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Re: retrieving emails from plusnet
19-12-2011 9:09 AM
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In that case I'm afraid there won't be any mail waiting as that's deleted when the mailbox component is destroyed. We could reactivate it for you if you wish so you can continue using the email as per my post above if you wish?
Message 7 of 7
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