report@phishing.gov.uk
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report@phishing.gov.uk
29-04-2020 9:57 AM
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Great The National Cyber Security Centre start a service for reporting phishing but plus nets mail filters block it at the outbound SMTP server so having received one you cannot forward it.
Re: report@phishing.gov.uk
29-04-2020 12:00 PM - edited 29-04-2020 12:04 PM
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Hi,
A warm welcome to the forums.
An interesting corundum! The mail gets in, but cannot be sent out. I'm guessing that the aggressiveness of the inbound scanning is totally predicated on the individual's spam filtering settings (see Spam settings under Manage My Mail in the user portal). However, on the outbound servers, spam filtering will be set very high in an attempt to prevent Plusnet servers from distributing content which could 'blacken' the reputation of the Plusnet mail platform and thereby be detrimental to all users.
Did you forward the email as an attachment? Note that would be essential to enable phishing.gov.uk to determine the source of the communication.
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Re: report@phishing.gov.uk
29-04-2020 12:02 PM
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UPDATE: This has been caught by the mail support team - this email address will be added to the exclusion list directly.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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