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relay.force9.net seems to be misbehaving.

FIXED
jimc-chw
Hooked
Posts: 5
Thanks: 2
Fixes: 1
Registered: ‎28-10-2018

relay.force9.net seems to be misbehaving.

23:20:21.075: --- 8 Nov 2018, 23:20:21.075 ---
23:20:21.075: Connect to 'relay.force9.net', timeout 15 seconds.
23:20:37.108: 6: Socket timeout

Doesn't respond to ping either FWIW. 

I can read messages OK, webmail doesn't seem to be able to send messages either.

 

regards, Jim C

4 REPLIES 4
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: relay.force9.net seems to be misbehaving.

It looks like 212.159.8.104 does not respond but its alternate 212.159.9.104 does (and sends messages if reached). Sad

I would expect this to show up on Plusnet monitors - if anyone is looking at the present time.

David
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,536
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: relay.force9.net seems to be misbehaving.

Sorry to hear you're having troubles with sending mail.

I've refreshed and reconfigured the mail component on your account, which may help. It'll take affect within the next 30 mins.

I've also flagged this to our products team and I'll update this thread when I hear back.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jimc-chw
Hooked
Posts: 5
Thanks: 2
Fixes: 1
Registered: ‎28-10-2018

Re: relay.force9.net seems to be misbehaving.

Fix

It seemed to be up again by lunchtime. Presumably monitoring picked up the problem as indeed it should...

 

thanks, Jim C

OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 65
Registered: ‎09-10-2018

Re: relay.force9.net seems to be misbehaving.

Hi @jimc-chw,

 

Thanks for the update.

 

We're pleased to hear that the service is now back up and running correctly for you.

 

Please let us know if you need any further assistance.