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relay.force9.net seems to be misbehaving.

FIXED
jimc-chw
Hooked
Posts: 5
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Registered: 2 weeks ago

relay.force9.net seems to be misbehaving.

23:20:21.075: --- 8 Nov 2018, 23:20:21.075 ---
23:20:21.075: Connect to 'relay.force9.net', timeout 15 seconds.
23:20:37.108: 6: Socket timeout

Doesn't respond to ping either FWIW. 

I can read messages OK, webmail doesn't seem to be able to send messages either.

 

regards, Jim C

4 REPLIES
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Superuser
Superuser
Posts: 9,879
Thanks: 1,242
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Registered: ‎06-04-2007

Re: relay.force9.net seems to be misbehaving.

It looks like 212.159.8.104 does not respond but its alternate 212.159.9.104 does (and sends messages if reached). Sad

I would expect this to show up on Plusnet monitors - if anyone is looking at the present time.

David
Plusnet Help Team
Plusnet Help Team
Posts: 9,528
Thanks: 3,070
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Registered: ‎21-04-2017

Re: relay.force9.net seems to be misbehaving.

Sorry to hear you're having troubles with sending mail.

I've refreshed and reconfigured the mail component on your account, which may help. It'll take affect within the next 30 mins.

I've also flagged this to our products team and I'll update this thread when I hear back.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
jimc-chw
Hooked
Posts: 5
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Registered: 2 weeks ago

Re: relay.force9.net seems to be misbehaving.

Fix

It seemed to be up again by lunchtime. Presumably monitoring picked up the problem as indeed it should...

 

thanks, Jim C

Plusnet Help Team
Plusnet Help Team
Posts: 143
Thanks: 16
Fixes: 5
Registered: ‎09-10-2018

Re: relay.force9.net seems to be misbehaving.

Hi @jimc-chw,

 

Thanks for the update.

 

We're pleased to hear that the service is now back up and running correctly for you.

 

Please let us know if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team