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raising a ticket

KeyBasher
Dabbler
Posts: 17
Thanks: 1
Registered: ‎05-11-2014

raising a ticket

Once again I've been instructed to raise a ticket with no instructions on how to do so. I don't know/can't remember what a "ticket" is.
Can anyone please direct me to the page where this is explained.
(I'm trying to restore emails from a little used mail box)
3 REPLIES
Gel
Seasoned Pro
Posts: 1,625
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007
KeyBasher
Dabbler
Posts: 17
Thanks: 1
Registered: ‎05-11-2014

Re: raising a ticket

Thank you.
No mention of "tickets" there.
But I have been able to ask a question - I did so under the title "Request a Tax Invoice" (what else?)
dick:quote
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: raising a ticket

Which just shows how limiting the tickets(questions) are in practice
Were you told to do it via Chat or on the phone