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"Connection to server surname.plus.com timed out"

kilburncat
Grafter
Posts: 90
Registered: 06-02-2008

"Connection to server surname.plus.com timed out"

After a few moments this is the error message I get twice when I open Thunderbird 3., after it has downloaded my e mails. I am using 7 home premium. I am wondering whether it is the settings on two of my accounts (I have a total of 3). The server settings for my main account are Server name: mail.plus.net Username: surname, and the Account name is name @surname.pus.com.
For one of the other accounts the Account name is user@surname.plus.com and the Server name is surname.plus.com and the Username is user.
It seems to send and receive e mails fine.
1 REPLY
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: "Connection to server surname.plus.com timed out"

You've set up the email account wrong, you shouldn't be trying to connect to surname.plus.com, you should be trying to connect to either mail.plus.net or relay.plus.net to receive and send, respectively.
Remove and re-create the email account as per our setup guides