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problems with web mail?
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- Re: problems with web mail?
problems with web mail?
30-11-2011 9:09 AM
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Hi
I've been trying to forward a couple of emails from my work address to home, but keep getting a receipt failed error message:
---- Failed Recipients ----
<john@XXXXXXX.idps.co.uk>
Requested mail action aborted: exceeded storage allocation. [SMTP Error Code 552]
I have about 40 emails in my inbox and something like 15 in my sent box, so not a lot then
Is there a problem with the system?
John
I've been trying to forward a couple of emails from my work address to home, but keep getting a receipt failed error message:
---- Failed Recipients ----
<john@XXXXXXX.idps.co.uk>
Requested mail action aborted: exceeded storage allocation. [SMTP Error Code 552]
I have about 40 emails in my inbox and something like 15 in my sent box, so not a lot then
Is there a problem with the system?
John
Message 1 of 4
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3 REPLIES 3
Re: problems with web mail?
01-12-2011 11:29 AM
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Very odd! Is this still happening? I've just sent a test email to your account and it seems to have been delivered OK.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 4
(455 Views)
Re: problems with web mail?
01-12-2011 11:44 AM
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Hi Bob
Thanks for the response. yes it's odd! I have receieved other emails both yesterday and today, and have just also sent a test from my work email, which has arrived ok, but when I tried to forward an email that came to my work address, it just bounces back. The reason I wanted to forward it was because I suspected that it's spam, and has come from a cloned email address of one of my friends.
And I didn't want to examine it on my work laptop.
Could there be something about that email that is getting it rejected?
John
Thanks for the response. yes it's odd! I have receieved other emails both yesterday and today, and have just also sent a test from my work email, which has arrived ok, but when I tried to forward an email that came to my work address, it just bounces back. The reason I wanted to forward it was because I suspected that it's spam, and has come from a cloned email address of one of my friends.
And I didn't want to examine it on my work laptop.
Could there be something about that email that is getting it rejected?
John
Message 3 of 4
(455 Views)
Re: problems with web mail?
05-12-2011 2:05 PM
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If it was being detected as spam then I'd expect a slightly different error message. If you raise a support ticket containing the full failed deliver y report (complete with headers) then I might be able to advise further.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 4 of 4
(455 Views)
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