problems sending emails when abroad
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problems sending emails when abroad
05-06-2018 6:51 PM
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This week I am in Netherlands:
I can send email over (Plusnet roaming) 4G from my phone. I can send email over wifi from the same phone
My laptop uses Outlook 2016, and in the UK, from home, or other places, I can send emails. However, I seem unable to SEND emails from here in NL! When I try to send, I get an error 0x800CCC0F: "The connection to the server was interrupted. If this problem continues, contact your server administrator or internet service provider (ISP)"
Anyone else seen this?
Re: problems sending emails when abroad
05-06-2018 6:57 PM
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And a bit of extra info:
If I tether my laptop to my phone, and thus send via the 4g, it sends just fine!
I should add that, on the wifi, I can RECEIVE my emails just fine!
Re: problems sending emails when abroad
05-06-2018 7:32 PM
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Re: problems sending emails when abroad
06-06-2018 7:53 AM
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Port 25 is allocated for MTA to MTA relay.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: problems sending emails when abroad
06-06-2018 9:50 PM
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My email is actually set up to use port 587, but I also tried port 25. I have a feeling that they may have done a fairly tight lockdown here.... I don't know why they would do so though, I mean what the purpose.
Re: problems sending emails when abroad
07-06-2018 10:28 AM
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