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problem operating plusmail address book

Posts: 12
Registered: ‎19-01-2008

problem operating plusmail address book

Hi Everybody
Apologies if this has been answered here but I have not been able to find it. I also tried to use the chat box in the main PN website but it disappeared and I can't find it again!!
I am trying to set up my address contacts and I want to create a new group in my address book. Having opened the address book, I click on the + button at the bottom of the group box. A small box appears at the top of the box which I can type a name into. However that is as far as I can get. I can't open it to add new contacts. Also when I navigate away from the address book and return the new group is not there anymore.
Any suggestions? Thanks
ps. I've got Win 8.1 (!!!!!!) but I must admit I love touch screen.
Community Gaffer
Community Gaffer
Posts: 16,811
Thanks: 4,842
Fixes: 314
Registered: ‎04-04-2007

Re: problem operating plusmail address book

Similar problem being discussed here. Sounds to me like you're not pressing enter or clicking outside of the group name after typing it. Without doing this, I doubt it will be saved.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵