cancel
Showing results for 
Search instead for 
Did you mean: 

plus net mail a/c on Android tablet set up but won't work

laveuverouge
Newbie
Posts: 4
Registered: ‎02-03-2015

plus net mail a/c on Android tablet set up but won't work

Hi Folks
I set up my plus net email account on my new toy-a Samsung Note 10.1 tablet-as per screen shots. The Android o/s says that the account is now running and synchronized but any time I try and access it all I get is that it's loading . I've left it for over an hour but it still tells me its loading !So no email account access.  Help appreciated.  Cry
Thanks
1 REPLY
Community Gaffer
Community Gaffer
Posts: 13,582
Thanks: 1,265
Fixes: 103
Registered: ‎04-04-2007

Re: plus net mail a/c on Android tablet set up but won't work

Are you still having problems?
If you are (and this might sound odd), try sending 10 test emails to the address from a working email account. Once you've done that, open the email application on the tablet and see if it helps.
I've seen some smartphone/email applications struggle with small volumes of mail in the past due to a bug/nuance with the mail collection software we rely on (Courier).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵