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plus net mail a/c on Android tablet set up but won't work
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plus net mail a/c on Android tablet set up but won't work
07-03-2015 6:33 PM
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Hi Folks
I set up my plus net email account on my new toy-a Samsung Note 10.1 tablet-as per screen shots. The Android o/s says that the account is now running and synchronized but any time I try and access it all I get is that it's loading . I've left it for over an hour but it still tells me its loading !So no email account access. Help appreciated.
Thanks
I set up my plus net email account on my new toy-a Samsung Note 10.1 tablet-as per screen shots. The Android o/s says that the account is now running and synchronized but any time I try and access it all I get is that it's loading . I've left it for over an hour but it still tells me its loading !So no email account access. Help appreciated.

Thanks
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Re: plus net mail a/c on Android tablet set up but won't work
09-03-2015 1:56 PM
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Are you still having problems?
If you are (and this might sound odd), try sending 10 test emails to the address from a working email account. Once you've done that, open the email application on the tablet and see if it helps.
I've seen some smartphone/email applications struggle with small volumes of mail in the past due to a bug/nuance with the mail collection software we rely on (Courier).
If you are (and this might sound odd), try sending 10 test emails to the address from a working email account. Once you've done that, open the email application on the tablet and see if it helps.
I've seen some smartphone/email applications struggle with small volumes of mail in the past due to a bug/nuance with the mail collection software we rely on (Courier).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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