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outgoing e-mail address
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outgoing e-mail address
08-12-2010 2:20 PM
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Hi,
I'm new to plusnet, and web based e-mails. When we send e-mails our address appears to others as 'username@username.plus.com' rather than 'e-mail@username.plus.com'. It means that the recipient cannot reply to our e-mails, which is really frustrating!
Does anyone know how we can sort this out? The troubleshooting guide says to check our settings, but I can't see anything to change.
Cheers,
Warren
I'm new to plusnet, and web based e-mails. When we send e-mails our address appears to others as 'username@username.plus.com' rather than 'e-mail@username.plus.com'. It means that the recipient cannot reply to our e-mails, which is really frustrating!
Does anyone know how we can sort this out? The troubleshooting guide says to check our settings, but I can't see anything to change.
Cheers,
Warren
Message 1 of 4
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Re: outgoing e-mail address
08-12-2010 3:36 PM
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Along top of webmail you get:
Compose Addresses Folders Options Search Help
Use Options, then Personal Information. Second box down, E-mail Address:. Remember Submit button bottom right.
[EDIT] Full guide here:
http://www.plus.net/support/email/webmail.shtml
JymboP
Compose Addresses Folders Options Search Help
Use Options, then Personal Information. Second box down, E-mail Address:. Remember Submit button bottom right.
[EDIT] Full guide here:
http://www.plus.net/support/email/webmail.shtml
JymboP
Message 2 of 4
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Re: outgoing e-mail address
08-12-2010 4:06 PM
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If you prefer, you can still set up your email client to automatically collect messages using POP3....
See here https://portal.plus.net/support/email/setup/
Hope I'm not teaching my grandma to suck eggs...?
Chris
See here https://portal.plus.net/support/email/setup/
Hope I'm not teaching my grandma to suck eggs...?
Chris
Message 3 of 4
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Re: outgoing e-mail address
08-12-2010 9:06 PM
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Cheers guys - sorted!
Thanks for taking the time
Thanks for taking the time
Message 4 of 4
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