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out-of-office

albert
Grafter
Posts: 96
Thanks: 1
Registered: ‎22-08-2007

out-of-office

Is there any way of setting up an automated 'out of office' reply while I'm on holiday?
And is it a good idea to do so, given that there's a fair amount of spam email around?
Thks
A
5 REPLIES
Community Veteran
Posts: 26,740
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: out-of-office

It can't be done at the Plusnet end, you'd have to do it at your end which means leaving a PC on with a mail client running that provides such a feature.
jelv (a.k.a Spoon Whittler)
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drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: out-of-office

It can be a problem. I left the office about 9am on Friday morning not expecting to come back in and being out on Monday too put an out-of-office message up to that effect.
I unknowingly then received a response email from an online directory at which I'd placed a query, which my out-of-office message replied to - which their automated service also then acknowledged - which set up a continuous loop with emails bouncing back and forth!
Fortunately I unexpectedly returned to the office about 2pm, five hours later, to find 540 emails in my inbox! I turned out the out-of-office to break the chain.
However because we have a bespoke email client that, intentionally but annoyingly, won't permit you to delete emails in batches, I then had to individually delete all those 540 emails! Really tedious!
MJN
Aspiring Pro
Posts: 1,103
Thanks: 54
Fixes: 2
Registered: ‎26-08-2010

Re: out-of-office

Your mail client is broken (in two places).
Automated 'out-of-office' responses should be rate limited, usually to one response per sender address for a given time period, to avoid this kind of situation occuring.
Mathew
drj
Aspiring Pro
Posts: 1,104
Thanks: 43
Fixes: 1
Registered: ‎30-03-2011

Re: out-of-office

Thanks - I know - try telling that to the software development company that wrote the software. And it happened several years ago when we were running Outlook too.
MJN
Aspiring Pro
Posts: 1,103
Thanks: 54
Fixes: 2
Registered: ‎26-08-2010

Re: out-of-office

It's a rare opportunity to say something like this, but even Outlook behaves properly in this respect!  Smiley
Mathew