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old freenetname emails not arriving

FIXED
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caroltay
Newbie
Posts: 4
Registered: ‎11-05-2016

old freenetname emails not arriving

Hello,

My emails from my freenetname email address don't seem to have been getting to my gmail account over the last couple of days.

I recently changed my madasafish password and changed my gmail settings to include the new password today but although it doesn't give any errors- and I can send an email from my gmail address to my freenetname address and receive it on gmail no other emails have arrived- other than one from plusnet which I found on my plusnet webmail. 

I may have been entering the wrong things into the configuration box as when I went to add my new password the other details disappeared.

This has only happened since changing password.

Thanks!.

 

 

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: old freenetname emails not arriving

Fix

Sorry to hear you're having issues.

Just to make things clear are you referring to having your e-mail address set up in the Gmail app?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
caroltay
Newbie
Posts: 4
Registered: ‎11-05-2016

Re: old freenetname emails not arriving

Working again now! Maybe it takes a while for the new password to be recognised. Thanks.