Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
not receiving plusnet mail?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- not receiving plusnet mail?
not receiving plusnet mail?
14-08-2014 12:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have had to open email accounts in Gmail because I don't get any replies from plusnet, even though I know emails are sent? I think it may be the way my email was set up. Should I be using the long boring version or the short version of my address? I cant explain further or my name and email address would become public.
Message 1 of 3
(1,058 Views)
2 REPLIES 2
Re: not receiving plusnet mail?
14-08-2014 4:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you go to http://email.plus.net the Manage My Mail tool should open. Click the Mailboxes tab and you'll get a list of email addresses set up on your account. For the one marked default you collect mail by logging in with your account username and account password. If additional mailboxes have been set up login details differ but I assume this won't (yet) apply for you.
To check your email account works you could go to webmail (https://webmail.plus.net/) and login there using your account username and account password.
To check your email account works you could go to webmail (https://webmail.plus.net/) and login there using your account username and account password.
David
Message 2 of 3
(677 Views)
Re: not receiving plusnet mail?
15-08-2014 10:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: spraxyt To check your email account works you could go to webmail (https://webmail.plus.net/) and login there using your account username and account password.
If you're already using Webmail, then navigate to Personal Settings > Identities and make sure the email address entered there is correct:
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 3
(677 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page