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new iphone marking all email as read

Tigger
Rising Star
Posts: 208
Thanks: 10
Registered: ‎12-06-2007

new iphone marking all email as read

Help!
My new iphone is marking all incoming emails as read, so isn't notifying me when it comes in.
Any ideas?Huh
3 REPLIES
Tigger
Rising Star
Posts: 208
Thanks: 10
Registered: ‎12-06-2007

Re: new iphone marking all email as read

It appears that, unlike my old android phone, Plusnet's mail is marked as "read" if it downloads to my laptop first (even if I haven't read it). And my iphone is therefore taking that setting, and assuming it's been read.
I think!
Tigger
Rising Star
Posts: 208
Thanks: 10
Registered: ‎12-06-2007

Re: new iphone marking all email as read

No, not that, I turned Outlook off, but it still downloaded the next email as "read". The only time it didn't was when I moved an unread mail out of the Junk folder on webmail.
Community Gaffer
Community Gaffer
Posts: 13,575
Thanks: 1,252
Fixes: 103
Registered: ‎04-04-2007

Re: new iphone marking all email as read

If you're using IMAP and you look at/open the email using any other program (Webmail included), then the IMAP seen flag will be set and the message will be marked as read across all other devices.

Bob Pullen
Plusnet Product Team
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