cancel
Showing results for 
Search instead for 
Did you mean: 

mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

gillie2289
Newbie
Posts: 4
Registered: 01-03-2012

mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

Hi,
My friend has tried sending me a newsletter.  It keeps coming back to them with this message.  How can I fix this, please?
6 REPLIES
gillie2289
Newbie
Posts: 4
Registered: 01-03-2012

Re: mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

This newsletter has been sent to many recipients, but my address is the only one rejected.  I am running Thunderbird and AVG security
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

Can you post Full Headers?  so PlusNet can help you!
Superuser
Superuser
Posts: 9,764
Thanks: 1,147
Fixes: 62
Registered: 06-04-2007

Re: mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

The message is being rejected by Plusnet's incoming mail servers before it gets even to your online mailbox so the mail client on your computer (Thunderbird) and your antivirus program (AVG) are not an issue.
If the message is being sent to a defined mailbox (not 'catch-all') you could try adding your friend's email address to the Spam control whitelist in the Member Centre Manage My Mail tool (here then choose the Spam tab and scroll down).
David
gillie2289
Newbie
Posts: 4
Registered: 01-03-2012

Re: mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

Thanks for the replies.  I have added the e-mail to my spam account.  Have not heard anything back, so am unsure as to wether it worked.  However before I did, I have recieved an ordinary e-mail from the same address.  It seems that it is just this particular e-mail with a word attachment. 
Superuser
Superuser
Posts: 9,764
Thanks: 1,147
Fixes: 62
Registered: 06-04-2007

Re: mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

Does a typical newsletter attachment contain lots of links - or maybe links to Yahoo groups? It looks like it is that content Cloudmark objected to. Since another message got through the originating server doesn't appear to be a problem.
David
gillie2289
Newbie
Posts: 4
Registered: 01-03-2012

Re: mx.avasin.plus.net [212.159.9.200]: 552 Spam Message Rejected

Yes, there will be links within it.  I did get last months, plus links with no problem at all.  I doubt that there are links to Yahoo groups